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Warranty

OPELLA LLC

LIMITED WARRANTY

Opella LLC, provides the following warranties on its products to the original purchaser, installed in a private residental application. This warranty covers all products sold after September 7, 2007.

MECHANICAL WARRANTY:

  1. Residental Applications. Opella LLC, warrants to the original retail purchaser of Opella products installed in a private residental application that all mechanical parts will be free from manufacturing defects in materials and workmanship for (1) one year from the date of purchase when such products are used for the normal and ordinary purposes for which such products are customarily used.
  2. Commercial Applications. Opella LLC, warrants to the original purchaser of Opella products installed in a commercial, industrial, or business environment that all mechanical parts will be free from manufacturing defects in materials and workmanship for (1) one year from the date of purchase when such products are used for the normal and oridinary purposes for which such products are customarily used.

FINISH WARRANTY:

  1. Residental Applications. Opella LLC, warrants to the original purchaser of Opella products installed in a private residential application, that all Opella product finishes will be free from manufacturing defects in materials and workmanship for (1) one year from the date of purchase.
  2. Commercial Applications. Opella LLC, warrants to the original retail purchaser of Opella products installed in a commercial, industrial, or business environment that the product finish will be free from amnufacturing defects in materials and workmanship for (1) one year from the date of purchase.

OBTAINING WARRANTY SERVICE:

Before any parts are returned for repair or replacement, authorization [RMA] must be obtained from customer services at: Customer Service at 772-919-7905.

To obtain warranty repair or replacement, the faulty part or product must be sent [along with proof of purchase (original reciept) and RMA] to: 1900 Austrailian Ave Riviera Beach, FL 33404

Note: Failure to obtain RMA / proof of purchase will void the warranty and release any and all claims against Opella LLC. Product will be returned to sender at senders expense.

EXCLUSIONS:

None of the warranties set forth herin apply to any products that have been:

  1. Repaired by an unqualified installer,
  2. Repaired using spare parts not authorized by Opella LLC,
  3. Damaged by misuse, abuse, accident, negligence or faulty installation, or maintenance,
  4. improperly installed or used in an application not intended by Opella LLC,
  5. Damaged by events beyond anyones reasonable control, such as lightning, or Acts of God, or
  6. Damaged by lime scale, dirt, or abrasive cleaning solvent or cleaners or aggressive cleaning.

THE ABOVE WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OR MECHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO PERSON OR ENTITY HAS THE AUTHORITY TO ALTER THESE WARRANTIES; AND ANY STATEMENT, REPRESENTATION, OR OTHER WARRANTY CONCERNING OPELLA PRODUCTS IS VOID. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

DISCLAIMER OR DAMAGES:

OPELLA’S SOLE AND EXCLUSIVE OBLIGATION UNDER THESE WARRANTIES SHALL BE TO REPAIR OR REPLACE THE DEFECTIVE PRODUCT WITH THE IDENTICAL PRODUCT OR, AT OPELLA’S SOLE OPTION, A PRODUCT OR SIMILAR COST, DESIGN, AND QUALITY. IN NO CASE SHALL OPELLA’S LIABILITY EXCEED THE PURCHASER PRICE FOR THE PRODUCT.

REGARDLESS OF WHETHER ANY REMEDY SET FORTH HERIN FAILS OF ITS ESSENTIAL PURPOSE, IN NO EVENT AND UNDER NO CIRCUMSTANCES WILL OPELLA BE LIABLE FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT OR SIMILAR DAMAGES, INCLUDING MATERIAL, LABOR OR ANY OTHER COST ASSOCIATED WITH REPAIR, INSTALLATION, INSPECTION, SHIPPING, ANY OTHER CLAIM, CHARGE OR COST ARISING, DIRECTLY OR INDIRECTLY, FROM ANY CLAIM OR BREACHOF WARRANTY OR ANY OTHER LEGAL THEORY. THIS DISCLAIMER OF DAMAGES SHALL, TO THE EXTENT PERMITTED BY LAW, BE BIDDING UPON PURCHASER EVEN IF OPELLA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIALDAMAGES, SO THE ABOVE LIMITION OR EXCLUSION MAY NOT APPLY TO YOU.

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