Who we are and what is this notice about.

We are Chattem, Inc. d/b/a Opella (“we”, “us”), a company with registered office in 21 South Street, Morristown, New Jersey USA 07960 and we are responsible for the use of your Personal Data (“Data”), as described in this Privacy Notice and according to applicable data protection laws. 

If you have a question or any concerns regarding our use of your Data, visit https://www.opella.com/en/contact. 

This Privacy Notice provides you with set of high-level information about what Data we collect when you interact with our websites or pages intended for visitors in United States, why we collect it, how we use it, and what rights you have about it.  More details are available within our Global Privacy Notice to the visitors to our websites and social media pages at https://www.opella.com/en/privacy-center/global-notices/website-social-en-gl. 

What Data we collect about you and why.    

When you visit one of our websites, we collect the following Data though automated tool or tracking technologies: 

  • Device and equipment information (e.g., IP address, browser type, etc.); 
  • Preference and behavioral information (e.g., personalized settings and choices and other information concerning how you interact with the website and its content); 


and we use it to:  

  • develop, operate and improve the website; 
  • serve you with commercial and promotional information that are relevant to you, across multiple online platforms; 
  • protect our data and digital infrastructure, including the website; 
  • fulfill our legal, regulatory, ethical and compliance obligations; 
  • (if necessary) establish, exercise or defend our legal rights. 


Only if the website you visit includes a contact form, we may also collect the following Data directly from you: 

  • Personal identification data, such as name and surname; 
  • Contact details, such as addresses, email addresses, and phone numbers;  
  • Organizational affiliation data, such as company or organization, job title, role, function, functional responsibilities or domain areas;  
  • Communication information, such as subject and content of communications, as well as communication logs and meta-data (e.g., date, time, duration, location, addressees, sender, etc.); 


and we will use it to respond to any request or inquiry you may address to us through the website. 

The justifications (legal basis) for using your data are consent, legal obligation, and legitimate interest. 

Cookies and similar tracking technologies

Consult the Cookies Notice, Cookies Policy or Cookies Preference Center on the website, or read the related appendix to our Global Privacy Notices to visitors of our websites here https://www.opella.com/en/privacy-center/global-notices/website-social-en-gl.  

Where and by whom is your Data processed. 

To achieve the objectives described above your Personal Data may be accessed by the staff of other Opella companies, third-party vendors and service providers, and in some circumstances by regulatory bodies or other authorities.  

We only share your Data when we are legally permitted to do so. Whenever required, we enter into contractual agreements to ensure adequate protection to your Data.  

Your Data may be processed in and accessed from countries other than yours, but only when we can reasonably ensure that the level of protection is equivalent or higher than in your country. 

How long we keep your Data and how we protect it.  

Your Data will be kept until the purposes for which it was collected are achieved. After that, your Data is either deleted or anonymized. 

For as long as we hold your Data, we adopt technical and organizational measures aimed at reasonably mitigating the risk that such Data is leaked, lost, or used for unauthorized purposes. 

If a security incident occurs and affects your Personal Data, we will take reasonable actions to mitigate possible impacts on you. When the incident is likely to result in serious harm this may include a notification to you or to competent authorities.  

Your rights.  

You may have the following rights regarding your Personal Data: 

  • Right to Know: You may have the right to confirm whether we are processing categories of Data and/or Data about you. 
  • Right to Deletion: You may request that we delete any Data about you in accordance with applicable data protection laws and subject to certain exceptions. 
  • Right to Correction: You may request that we correct any inaccurate, incomplete or out of date Data we maintain about you. 
  • Right to Access Specific Pieces of Personal Data and Data Portability: You may ask to obtain the specific pieces of Data we have collected about you in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the Data to another entity without hindrance. You may not exercise this right more than two times in a calendar year. 
  • Right to Opt-Out of the Sale of Your Personal Data: You may have the right to opt out of the Sale of your Personal Information.  
  • Right to Opt-Out of the Sharing of Your Personal Data: You may have the right to opt out of the sharing of your Data or our use of your Data for targeted advertising purposes.
  • Right to Revoke Consent for or Limit the Use of Your Sensitive Personal Information: You may have the right to revoke your consent for certain processing activities with respect to your Sensitive Personal Data and/or the right to instruct us to limit the use and disclosure of your Sensitive Personal Data to specific business purposes defined by law. 
  • Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.   
     

If you want to exercise any of your rights, please submit a request using this online form https://www.opella.com/en/privacy-center or use the contact indicated above. 

You are also entitled to lodge a complaint with your local Data Protection Authority. 

Country specific section(s) 

This United States Supplemental Privacy Notice (“U.S. Supplement”) applies to Data collected about consumers in California, Colorado, Connecticut, Virginia, Utah, and Nevada and it is intended to provide important information regarding any privacy rights you may have under these laws and how you may exercise them.   

This Consumer Health Data Privacy Notice (“CHD Notice”) describes what Consumer Health Data we at Opella collect when consumers in Washington interact with our websites or as a consumer of our products and services, why we collect, how we use, and what rights you have about your Consumer Health Data.