Data privacy | Opella

What is this document about.

Opella is a multinational group that includes Opella Healthcare with its affiliates and subsidiaries (collectively “Opella”, “we”, or “us”).

Your Personal Data (or Data) is any information that is about you, or is related to you and used to learn, evaluate, or decide something about you. Opella understands the importance of privacy and the protection of Personal Data and is committed to ensure protection and security of Data we process.

This Global Privacy Notice explains how and why we may process your Personal Data when you interact with us as a participant in prize contests such as sweepstakes, raffles, giveaways, and similar promotions.

Prize contests are usually subject to separate and specific terms and conditions for participation. Participants shall carefully review such terms and conditions, as well as dedicated privacy notices. Through these specific privacy notices, we provide further detailed information about the actual data collected and used in the specific context of each contest.

If you interact with us in different capacities (e.g., as a visitor to our websites or a participant in an event) or if certain jurisdictions apply to you, please refer to the other relevant Privacy Notices on Opella.com for additional information.

Who is responsible for using and protecting your Data.

Opella is composed of many companies around the world. (A full list is available at: https://www.opella.com/en/privacy-center/documents/ListOfOpellaAffiliates-en-GL.

As a general criterion, the Opella company organizing the prize contest is responsible for processing your Personal Data in such context.

In all cases, we explicitly state which Opella company or companies are responsible for specific uses of your Data within the privacy notice we make available to you when such Data is collected.

What Data we collect about you and why.

The personal Data we may collect about you belong to the following categories:

Personal identification data, such as name, address, residency, email address and telephone number;
Contact details, such as home address, email addresses, phone numbers;
Organizational affiliation data, such as company or organization, job title, role, function, functional responsibilities or domain areas;
Educational and professional qualifications, such as academic degrees or diplomas, professional certifications or licenses, membership in professional bodies, languages spoken;

Depending on the type of contest and prize, further information may be collected about winners, including:

Images, such as pictures or video-recordings relevant to the contest;
Communication information, such as email subject line and contents, IM contents, communication logs and meta-data (e.g., date, time, duration, location, addressees, sender, etc.);
Physical characteristics, such as height or clothing size, if that is relevant for the contest (for example if the prize is an item of clothing);
Social information, such as group membership and other relationships;
Family information, such as marital status, family structure, marriages, divorces, names of family members and kinship;
Travel, transport and mobility information, such as itineraries, destinations, transport tickets, commute information, reservations, travel-related expenses.

Depending on the nature and the characteristics of the prize contest you participate in, we may process your Personal Data for one or more of the following purposes:

to organize and manage prize contests, for example when assessing whether participants meet the required characteristics, managing the drawing or awarding of prizes, as well as their delivery;
to manage and nurture the relationship with our business contacts, for example when conducting lead generation surveys both during and after the contest, or inviting people to participate in prize contests;
to manage internal communication and events, for example by documenting the contest and using photos and video recordings in the context of our internal and corporate communications.
to manage external relations, for example by promoting and documenting the competition for public or promotional use.
to provide commercial and promotional information about our products and services, for example by sending direct marketing and promotional communications through various electronic channels. Learn more about this by reading the note on “Direct marketing” below;
to fulfill our legal, regulatory, ethical and compliance obligations, for example (when applicable) regarding authorization of the contest, taxation of prizes, and scam prevention;
to establish, exercise, or defend our legal rights, for example when obtaining legal advice in relation to current or prospective legal proceedings.

We process personal data for the purposes described above based on applicable legal grounds, which may include the necessity to provide requested services, compliance with legal obligations, legitimate business interests, or consent where required by law.

Direct marketing

From time to time, you may receive from us communications relating to products or services that may be of interest to you. For these kinds of unsolicited messages, we may use mail, phone calls, text messages, or other electronic means.

To send direct marketing messages we align with local regulations and, when necessary, we will ask for your prior consent. You can always opt out of receiving direct marketing communication from us. Just follow the instructions that we include in such communication or contact us as described in the following sections.

How we collect your Data.

Depending on the nature and scope of your relationship with us, we may collect your Personal Data from different sources and in a variety of circumstances and ways:

directly and knowingly from you;
from other affiliates of Opella;
from Partners or Service Providers;
from publicly available sources.

If we obtain your Personal Data from more than one source, we may combine or link such Data and use it for purposes compatible with those for which it was originally collected, as described in this Global Privacy Notice.

Prize contests administered online

We may collect additional Personal Data when we administer contests online on our website, social media pages, or account-based digital systems Please, read "Visitors to our websites and social media pages" and " Users of our online services and applications" for further details.

Prize contests taking place in the context of events or training sessions

In case the contest takes place in the context of events or training sessions, Personal Data may also be collected and processed within or during other events. Please, read " Participants in events and training " for further details.

Who can access your Data.

Only authorized recipients have access to your Personal Data to perform the activities described above. Such recipients may include:

employees and staff of Opella affiliates and subsidiaries, to allow for the processing of your data for the purposes described in the previous sections;
our partners such as service providers, contractors, or vendors, acting upon our instructions for to support the processing of your Data for the purposes described in the previous sections;
professional advisors and auditors;
supervisory & regulation bodies, public authorities, courts, and law enforcement bodies. This may happen, for example, in circumstances that include, but are not limited to fulfilling our reporting obligation; responding to requests from them; when it is necessary to establish, exercise, or defend legal claims; when you request us to do so if this does not constitute a violation of our or others' rights; when it is necessary to prevent physical harm or material financial losses to us or others;
media contributors, to allow for public communications about the prize contest, it any.

Whenever required by the applicable law, we enter into contractual agreements with these recipients to ensure they provide adequate data protection measures, they commit not to use the Data for purposes other than those described in this Global Privacy Notice and cooperate with us to ensure that your rights can be effectively exercised.

Disclosure of your Data to the general public

In some circumstances we may also disclose certain Data about participants in prize contests, winners in particular.

For example, this may occur when sharing names and pictures of winners via our websites, social media channels, or other public communication platforms.

We will always inform the participants in advance about this possible use of their data, and they will always have a choice.

Where is your Data processed.

We are part of a multinational group with employees, affiliates, partners and service providers located around the world. Consequently, your Data may be processed in and accessed from countries where different data protection laws apply.

When Personal Data is transferred to or accessed from other jurisdictions, we adopt one of the mechanisms provided by the law to ensure an equivalent level of protection of your Data in the destination country. This includes, for example, the adoption of the Standard Contractual Clauses.

How long we keep your Data.

Your Data will be kept for a period not exceeding the time necessary to achieve the purposes for which it was collected. The criteria for determining the retention period of the Personal Data consider the period of permitted processing (for all the relevant purposes), applicable regulations affecting the minimum or maximum retention period (if any), limitation of rights, and legal bases for processing.

How we protect your Data.

While we strive to protect your Personal Data, no Data transmission, use or storage can be guaranteed as 100% secure. To protect your Data, we adopt technical and organizational measures aimed at reasonably mitigating the risk that such Data is leaked, lost, or used for unauthorized purposes.

If a security incident occurs and affects your Personal Data, we will take reasonable actions to mitigate possible impacts on you. When the incident is likely to result in serious harm this may include a notification to you or to competent authorities.

Children Data.

We neither knowingly solicit Data from, nor target, children. If you’re a parent or guardian and you’re aware that your child has provided us with their Data, please contact us https://www.opella.com/en/privacy-center. We’ll take the necessary steps to delete such Data.

Your rights.

You have rights regarding your Personal Data which may include, for example:

have access to, and receive a copy of your Data;
obtain the rectification of your Data, should it be inaccurate, incomplete, or obsolete;
obtain the deletion of your Data in situations set forth by applicable data protection laws;
withdraw your consent to data processing at any time, without affecting the lawfulness of processing, where your Data has been collected and processed on the basis of your consent;
object to the processing of your Data, where it has been collected and processed on the basis of our legitimate interests;
request a limitation of data processing activities, in the situations set forth by applicable laws;
request that some of the Data you provided to us is brought to you, or to another company, in a commonly used, machine-readable format.

Your rights may vary depending on the privacy laws applicable to the specific use of your Data.

If you want to exercise any of your rights, please submit a request using this online form https://www.opella.com/en/privacy-center or use the other contact indicated in this or other privacy notices, as well as in the list of Opella affiliates available at: https://www.opella.com/en/privacy-center/documents/ListOfOpellaAffiliates-en-GL.

You are also entitled to lodge a complaint with your local Data Protection Authority.

Contact us.

If you have a question or any concerns regarding our use of your Data, visit https://www.opella.com/en/contact.

Where a Data Protection Officer or equivalent role is designated, you can also contact them. For further details consult the list of Opella affiliates available at: https://www.opella.com/en/privacy-center/documents/ListOfOpellaAffiliates-en-GL.

Changes to this Global Privacy Notice.

We may update this Global Privacy Notice periodically to reflect changes in the law or our practices. We encourage you to check this page periodically.

Opella Global Privacy Notice to the Participants in prize contests